© 2004 Hewlett-Packard Development Company, L.P. Using this site means you accept its terms If no test pages show the print quality issue, click here to see other possible issues. Troubleshoot – for each test page that has the print quality issue, click on the corresponding test page below. If not, you may not have performed Step 1 correctly. Look at the test pages and check whether the word "TOP" is printed on the short edge of the test pages. Walk over to the printer you are troubleshooting and pick up the test pages. Click to print the test pages using your computer.Perform the Setup Color procedure using your computer.A Self Test/Device Configuration page lists current printer settings and properties, including the printer IP address, a status log report and the number of pages printed. Perform the Setup Page procedure using your computer. This document contains instructions for printing a Self Test/Device Configuration page.Load either 8.5 x 11-inch paper (letter) or A4 in Tray 2 of your printer.Perform the following procedure to find a solution for your print quality issue. ![]() ![]() This Web site helps you to identify and troubleshoot your print quality issue.īefore starting to troubleshoot your issue, check the printer control panel to see if it displays any messages As with the colour printer test page, it includes an intensities graph, radial gradients and a text block with descending sizes. Technical support -HP Color LaserJet 4610 This downloadable PDF greyscale test page is best for testing the abilities of your black ink cartridge. Once you have printed the test page you will clearly be able to see. To print the test page simply click on the link and hover your cursor over the image, right click on the image and select 'Print Image'. Print Quality Troubleshooting Tool Home page If your printer is not printing the correct colour combinations then by printing a Test Page you can easily work out what may be the cause. Print Quality Troubleshooting Tool - Home page summary of site-wide JavaScript functionalityīusiness support center > technical support -HP Color LaserJet 4610 > print quality troubleshooting tool
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